Store Policies

Shipping & Delivery

Everything you need to know about delivery timing, shipping rates, local pickup, and how we get Nest & Nook orders out the door.

Last updated 5 April 2026

NZ-Wide Delivery

We currently ship throughout New Zealand using trusted courier services. Standard delivery timing depends on destination and whether your address is urban or rural.

Shipping MethodEstimated DeliveryCost
Standard Shipping (Urban)2 to 5 business days$8.99
Rural Delivery3 to 7 business days$13.99

Orders of $120 or more in products, after any discounts, qualify for free shipping across New Zealand, including rural delivery.

Order Processing

Most orders are packed and dispatched within 1 to 2 business days. Once your parcel is on its way, we send a confirmation email with tracking details where available.

Click & Collect

You can choose Click & Collect at checkout and pick up your order from our Taradale store at 237 Gloucester Street. Orders are usually ready the same day or by the next business day at the latest, and we will email you when your order is ready.

Gift Wrapping

Complimentary gift wrapping is available at checkout. If you are sending directly to someone else, we will package it to feel gift-ready on arrival.

International Shipping

We do not currently offer standard international shipping. If you are outside New Zealand and want to ask about a particular order, contact us and we will let you know whether a manual shipping option is possible.

Questions

If you are unsure which shipping option applies to your order, get in touch and we will help.